I take the privacy rights of my patients very seriously. This privacy policy sets out how I deal with your ‘personal information’, that is, information that could identify, or is related to the identity of, an individual.

As your homeopathic practitioner, I am committed to protecting your privacy. I access and process your data only when necessary for the provision of homeopathic services and ensure it is not shared with any unauthorised third parties.

In order to treat you and provide effective homeopathic care, I will ask you to provide certain information. This includes, but is not limited to:

• Name

• Gender

• Date of birth

• Home address

• Email address

• Telephone number

• Medical history

To this, over time, I will add details of the conditions for which you have consulted me and the remedies and other therapies that I have prescribed or recommended.

All the information collected is obtained directly from you. This is usually at the point of your initial consultation. The information is collected via a ‘medical history form’ which I ask you to complete prior to or at the initial consultation.

The gathering and processing of this information is required for me to effectively provide you with homeopathic services. This processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services on the basis of Union or Member State law or pursuant to contract with a health professional (GDPR Article 9(2)(h)). All changes to this policy or the way in which your data will be processed will be discussed with you.

I use your personal information to analyse the conditions for which you have consulted me and to prescribe remedies and other therapies.

Please note that consultations may occasionally be recorded for the sole purpose of accurate record-keeping and to ensure the highest quality of service provision and continuity of care. You will always be informed before any recording takes place.

I will communicate with you by email, other digital methods, by telephone and by post.

I will not disclose any personal information that I hold on you to any unrelated third party, except where required by law.

I need to keep your information for as long as you continue to consult me. Since patients often return for more consultations after a period of absence, I will keep your information for seven years after your last consultation. In the case of children, 7 years after their 18th birthday. At that point, your file will be securely destroyed and any digital information will be erased from my computer systems.

To ensure that I have accurate and up-to-date information, you need to inform me of any changes you believe I should make to the personal information I hold. You can do this by contacting me by any of the methods previously described.

Under data protection legislation, you have the right to request the personal information I hold about you. You can make a request to do so by contacting me and I will endeavour to respond within 14 working days.

My patient files are stored digitally using Notion, a secure database platform. Access to this data is protected by Single Sign-On (SSO) for enhanced security, ensuring only authorised personnel can access your information. I take robust steps to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use, or modification.

This policy may change from time to time. If I make any material changes, I will make you aware of them.

If you have any queries about this policy, need it in an alternative format, or have any complaints about my privacy practices, please contact me:

Gunel Selio

gunel@gunahomeopathy.co.uk